Please read these Terms & Conditions carefully before using the Ruchika Handicraft website. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions.

General Information

This website is owned and operated by Ruchika Handicraft. All products, services, and information available on this website are provided to offer our customers a safe, reliable, and convenient shopping experience.

Product Information

We make every reasonable effort to ensure that product descriptions, images, dimensions, pricing, specifications, and other details displayed on our website are accurate.

However:

  • Product colours may vary slightly due to screen settings, lighting conditions, and photography.
  • Since many of our products are handmade, slight variations in texture, colour, finish, pattern, and dimensions are natural and should not necessarily be considered defects.
  • Product prices, specifications, availability, and promotional offers may change without prior notice.

Order Acceptance

After you place an order, Ruchika Handicraft reserves the right to accept, reject, or cancel an order where reasonably necessary.

An order may be cancelled if:

  • Incorrect or incomplete customer information is provided.
  • The product is unavailable or out of stock.
  • Payment cannot be verified or is unsuccessful.
  • Fraudulent, suspicious, or unauthorized activity is suspected.
  • There is an apparent pricing, product, or technical error on the website.

Payment

Payments are processed through secure and authorized payment gateways.

Customers are responsible for providing accurate payment information.

Orders will generally be processed only after successful payment confirmation. Additional payment verification may be required in certain circumstances.

Shipping & Delivery

We aim to dispatch and deliver orders within the estimated delivery timeline.

Please note:

  • Delivery timelines may vary depending on your location.
  • Courier or logistics delays may occur due to unforeseen circumstances.
  • Incorrect or incomplete shipping information may result in delayed or unsuccessful delivery.

Please refer to our Shipping Policy for complete information regarding order processing, shipping, and delivery.

Refunds & Returns

All refunds, returns, replacements, and exchanges are governed by our Refund & Returns Policy.

Customers are encouraged to review the policy carefully before placing an order.

Website Usage

By using the Ruchika Handicraft website, you agree to use it only for lawful purposes.

The following activities are strictly prohibited:

  • Providing false, misleading, or inaccurate information.
  • Attempting to hack, damage, interfere with, or misuse the website.
  • Engaging in fraudulent, illegal, or unauthorized activities.
  • Copying, reproducing, modifying, publishing, or distributing website content without prior written permission.
  • Attempting to gain unauthorized access to any part of the website, server, or related systems.

Intellectual Property

All product images, logos, designs, graphics, text, trademarks, icons, website layouts, product descriptions, and other content available on the Ruchika Handicraft website are owned by or used by Ruchika Handicraft with appropriate rights.

Unauthorized copying, reproduction, modification, distribution, or commercial use of website content is prohibited and may result in appropriate legal action.

Limitation of Liability

To the fullest extent permitted by applicable law, Ruchika Handicraft shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our website, products, or services.

Nothing in these Terms & Conditions is intended to limit any rights or protections that cannot legally be excluded under applicable law.

Privacy

Your use of the Ruchika Handicraft website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information.

Changes to Terms & Conditions

Ruchika Handicraft reserves the right to modify or update these Terms & Conditions from time to time.

Any changes will be published on this page and will become effective from the date of posting unless otherwise stated.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Ruchika Handicraft

📞 Phone:+918058057289


📧 Email: ruchikafurnitre@gmail.com

Thank you for choosing Ruchika Handicraft. We appreciate your trust and look forward to serving you with quality handicrafts, thoughtful craftsmanship, and reliable customer service.